The Chest and Heart Association of Bangladesh
Privacy Policy
Privacy Policy for website and Chest Heart App
Last Updated: June 1, 2026
Welcome to Chest Heart App (“the App”), operated by The Chest and Heart Association of Bangladesh (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Chest Heart App mobile application and related services.
This Privacy Policy applies to the Chest Heart App mobile application and website, operated by The Chest and Heart Association of Bangladesh.
Chest Heart App is officially published and maintained by The Chest and Heart Association of Bangladesh.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Depending on how you use the App, we may collect the following types of information:
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Any information submitted through forms or support requests
Device and Usage Information
We may automatically collect certain information about your device and usage, including:
- Device model
- Operating system version
- IP address
- App version
- Device identifiers
- Crash logs
- Usage statistics
Permissions Information
The App may request access to certain device permissions, including:
- Camera access (for profile photos, document uploads, or scanning)
- Storage/files access (for uploading or downloading documents)
- Internet access (required for app functionality)
- Notification permission (for updates and alerts)
These permissions are used only for the intended functionality of the App.
2. How We Use Information
We use collected information to:
- Provide and maintain the App
- Improve user experience
- Respond to user inquiries and support requests
- Send important notifications and updates
- Monitor app performance and security
- Analyze usage trends and improve services
- Prevent fraud, abuse, or unauthorized access
3. Third-Party Services
The App may use third-party services that collect information used to identify you or improve app functionality.
These services may include:
- Google Play Services
- Firebase Analytics
- Firebase Crashlytics
- Google Analytics
- Push notification services
These third parties may collect data according to their own privacy policies.
Learn more:
4. Data Sharing and Disclosure
We do not sell users’ personal information.
We may share information only in the following situations:
- With service providers who assist in operating the App
- To comply with legal obligations
- To protect our rights, users, or security
- During organizational restructuring or merger if applicable
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we securely delete or anonymize it.
7. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
Parents or guardians may contact us regarding concerns about children’s privacy.
8. Your Rights and Choices
Depending on applicable laws, users may have the right to:
- Access their personal information
- Correct inaccurate information
- Request deletion of personal data
- Withdraw consent where applicable
To make such requests, please contact us using the information below.
9. Account and Data Deletion
Users may request deletion of their account and associated personal data by contacting us at the email address below.
We will process verified requests within a reasonable timeframe, subject to legal or operational obligations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the App after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the App, please contact us:
The Chest and Heart Association of Bangladesh
Website: https://chestheart.org/
Privacy Policy: https://chestheart.org/privacy-policy
Email: chestheart@gmail.com